Returns

The trader shall reimburse all payments from the consumer, including any delivery charges will be charged by the company for the returned product without delay, but within 14 days following the day on which the consumer notifies him the revocation (time of dissolution). The repayment is free of charge for the consumer.

If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur the additional costs for the more expensive method non-refundable.

Download: PDF Return form